Articles & News

TOYOTA BATTERIES (Part One)

We review the different types of Toyota batteries and their safety precautions.

TOYOTA BATTERIES (Part Two)

Hybrid, plug-in hybrid, fuel cell EV, or EV recommended repair procedures technicians need to be aware of.

TOYOTA BUMPER REPAIR WITH ADAS

Toyota’s Safety Sense has necessary repair restrictions and guidelines that apply when a vehicle has been in an accident.

TOYOTA SAFETY SENSE—ADAS WHY REPAIR WITH TOYOTA GENUINE PARTS (Part One)

We share Toyota Safety Sense^TM up-to-date information you need to know.

TOYOTA SAFETY SENSE—ADAS WHY REPAIR WITH TOYOTA GENUINE PARTS (Part One)

We share Toyota Safety Sense^TM up-to-date information you need to know.

THE REPAIR—ADAS AND TOYOTA GENUINE PARTS (Part Two)

Toyota Genuine Parts play a critical role in performance, fit and safety of a vehicles incorporated ADAS. Learn why.

YOUR CUSTOMER’S REPAIR RIGHTS CREATING ADVOCACY

Toyota shares techniques and resources to help alleviate insurance repair “claim” roadblocks.

SOURCE TOYOTA GENUINE PARTS QUICKLY

Toyota dealers have solutions in place to deliver the right Toyota Genuine Parts to you when you need them.

SOURCE TOYOTA GENUINE PARTS QUICKLY

Toyota dealers have solutions in place to deliver the right Toyota Genuine Parts to you when you need them.

EXPLORING TOYOTA’S VEHICLE METALS

Toyota provides the resources you need to repair a Toyota when it’s been in an accident.

NEW PRICING ON TOYOTA GENUINE PARTS

Check out and download the available list of Toyota Genuine Parts at prices
that compete with the aftermarket.

ADHESIVES FOR TOYOTA COLLISION REPAIR

We cover the different types of adhesives and how to source the precise techniques required for each type of adhesive.

MORE TOYOTA EV, HYBRID AND HYDROGEN VEHICLES

Prepare your shop with best practices in estimating, diagnosing, and repairing EV, FCV or HV vehicles

ALUMINUM PANEL REPAIR

Explore the fine art of working with aluminum on today’s vehicles

ECU REPROGRAMMING & ECU SECURITY KEY WRITING

Learn how to use Toyota Techstream and Technical Service Bulletins to help keep ECUs up to date

THE CONSULTATIVE SELLING APPROACH

Build your customer’s confidence in you, your shop and their Toyota by using a consultative style when offering additional services

WHY THE EXPERTS USE TOYOTA GENUINE PARTS

Offer your customers the exceptional quality, reliability, fitment and performance of their Toyota’s original part at a competitive price

HOW TO NAVIGATE TIS

Learn how to navigate Toyota’s Technical Information System (TIS) to access the latest Toyota product and repair information. CP’s video tutorial gives you click-by-click instructions.

THE POWER OF INFORMATION

Techstream Scan Tool is specifically designed to provide you with the factory service and diagnostic information for most 1996 and later Toyota and Lexus vehicles

AUTOMOTIVE REPAIR RECOVERY

Master resilience in a time of change–discover how the COVID-19 pandemic has changed the way customers shop for a repair facility.

ALL-NEW 2021 TOYOTA SIENNA

With focus on space and style, the all-new 2021 Toyota Sienna redefines the minivan segment and takes technology to new levels.

THERE’S NO COMPROMISE ON QUALITY, RELIABILITY, FIT & VALUE

There’s no compromise on quality, reliability, fit and value. Discover the value and competitive MSRP of Toyota Genuine Brake Calipers, A/C Compressors, Starters and Throttle Body Assemblies.

Toyota Vehicle Sanitization

Help Keep Your Customers Safe

Toyota Safety Sense™

Today’s New Toyota Technology—How They Affect Repairs

To Repair or Not Repair

The Art of Tackling Uncommon Repairs & Extensive Damage

New Technologies & New Best Practices

Contact-Free Customer Experience

New Technologies & New Best Practices

Contact-Free Customer Experience

2021 Toyota Venza

Understanding its New Technology

THE ADVANTAGES OF TECHSTREAM LITE OVER AFTERMARKET SCAN TOOLS

A proper repair requires a proper diagnosis

PLASTIC AND RESIN BODY PART REPAIRS

Understanding when to replace or how to repair

PHOTO ESTIMATES

Tips for working with customers

CORROSION PREVENTION

When and how to use weld-thru primer

TIS Detailed Tutorial Series, Part III—Paint

Here you’ll find out how, when and where to use anti-chipping or two-tone paint during a repair.

Disconnecting & Reconnecting a Toyota Battery

Toyota tells you exactly what to do to safely reconnect a battery.

Special Service Tools (SST)

Only Toyota or Lexus SSTs are built to meet factory standards and ensure consistent repairs.

Ensuring a Quiet Ride

Using seam sealers, adhesives, foam fillers, and cavity waxes, to ensure a vehicle is quiet and protected from corrosion.

The Advantage of Toyota Genuine Windshields

Windshields need to be considered safety-related components that must be repaired with care.

2019 Corolla Hatchback New Model Technical Preview

The all new 2019 Corolla Hatchback is built on the TGNA platform, shedding the Scion iM moniker to become part of the Corolla brand.

TOYOTA RADIATORS AND REPAIRS

Knowing when to repair or replace a radiator or condenser

2019 RAV4 New Model Technical Preview

The all-new 2019 RAV4 is getting a full overhaul onto the Toyota New Global Architecture…

Affixing Toyota Emblems and Badges

Get it right the first time, follow these suggestions to properly install new emblems and badges on your customers’ vehicles:

Collision Repair & Refinish Training

All four of Toyota’s Collision Repair and Refinish Training Centers are open to independent repair facilities and Toyota Lexus collision repair technicians.

New Look, New Repair Procedure

New look, new repair procedures. Many of the common repair procedures for the 2020 GR Supra are very different from other Toyota models.

Toyota’s New Collision Repair and Refinish Facility Opens in Rancho Cucamonga, CA

The new Toyota training facility provides collision repair and refinish training for both Toyota dealerships and affiliated independent collision centers.

2020 Toyota Corolla Hatchback

There are a lot of Corolla Hatchbacks on the road. Read on for tips about what to repair, or what to replace, after a collision.

Toyota Safety System Calibration

ADAS Systems help detect a vehicle or a pedestrian in front of the vehicle. If they are damaged in a collision they should be recalibrated.

Toyota Supports Your Success

Toyota’s supply-chain management tools are the best in the industy. Contact your Toyota Dealer today!

Choose Toyota Genuine Radiators and Condensers for Five-Star Performance

Toyota Genuine Radiators and Condensers are now available for more than 80% of Toyota vehicles on the road. Choose Genuine for optimal performance.

Ready! Set! Engage! The Power of Social Media: Part 3

Ready, set, engage. Getting the most out of Yelp & Facebook.

Checks & Balances—Ensure Customer Safety

Checks and balances. One of the most frequently used processes is pre- and post-repair checklists to ensure all necessary repairs were properly performed.

Toyota TIS

Toyota’s (TIS) includes service bulletins, tech tips, repair manuals, quick training guides, collision repair manuals and new car features.

Ordering a Replacement Certification Label

What happens when the vehicle is in an accident and the label is damaged or removed when you replace the B-pillar or the driver’s side front door?

The Power of Social Media: Part 2

With more than one billion active users monthly, Facebook is not just a place to post family pictures and recipes. It’s a powerful platform to build your shop’s brand image, positioning your business as a quality shop and to interact with your customers.

Why Genuine Toyota OEM Scan Tool Software Makes Sense

Genuine Toyota OEM Scan tool is used daily by Toyota/Lexus dealer technicians to diagnose and service Toyota/Lexus vehicles.

The Takata Recall

The Takata airbag recall involves roughly 37 million vehicles from 19 automakers equipped with 50 million Takata airbags.

Toyota Rethinks How to Build Vehicles

Toyota rethinks how to build vehicles. Fewer repair procedures and simplified repairs—proof that less is even better than before.

Repairing to OEM Standards Too Great to Ignore

Repair to OEM repair procedures because safety is the number one priority in returning a vehicle to its original factory standard.

The Importance of Pre- and Post-Scanning

The importance of Pre- and Post-Scanning helps ensure the vehicle is in optimum operating condition when it’s returned to the customer.

Entune 3.0 with Service Connect

Entune Audio Plus and Entune Premium Audio are equipped with the latest version of Entune 3.0, which includes Service Connect.

Zero Point Calibration

Zero Point Calibration. ADAS require system checks and re-calibration when a sensor is involved in a collision.

The Power of Social Media: Part 1

Build your social media presence by claiming your business on Yelp.

The Genuine Advantage

The Genuine Advantage, why Genuine Toyota Parts are the best choice when it comes to restoring vehicles to pre-loss condition.

Repair the Bumper or Replace It?

Repair the bumper or replace it? Vehicles with ADAS must be able to send electronic signals through the bumper after a collision.

Boot Camp and Cursos de Espanol

There are three different Boot Camp sessions, which group consecutive required instructor-led training courses into four-day sessions.

Bonded Glass Openings: To Paint or Not to Paint?

Bonded glass openings. Whether to repaint or repair bonded glass openings depends on the extent and location of the damage.

Battery Maintenance for Hybrid and Auxiliary Batteries

If the vehicle hasn’t been run for 30 days or more, the charge may decline. To prevent discharge, the 12-volt auxiliary battery must be maintained.

2019 Toyota Corolla: The Hatch is Back

The 2019 Corolla Hatchback. Repair precautions and procedures for the new body structure, for High-Strength Steel (HSS) and for TSS 2.0.